Faq’s

Are you authorized to repair Apple Products?

Yes, we are an Apple authorized Service Provider. We perform both under warranty AND out of warranty repairs for any Apple computer.


Do you have the same prices as the Apple Store B&M or Apple Store Online?

Yes, we are an Apple Specialist and by contract obligations we have to sell all allowed apple products at exactly the same price you would find on the Apple website.


Are you an Apple store?

No, we are a local Apple Specialist.


What is an Apple Specialist?

Think of your local Apple Specialist as your partner in technology, a creative solutions provider who is motivated to build long-term relationships. When you need Mac help, call your local Apple Specialist; we all focus on providing superior service before, during, and after the sale www.applespecialist.com


Do I need to make an appointment for sales or service?

No, you do not need appointments. You can come in during our normal business hours and talk to any of our team members. We promise you that you will be in and out of the store at your own pace, and not because there are 10 people in front of you.


Will I get the same warranty if I buy a Mac from you as if I bought it from the Apple Store?

Yes, actually its better to get the computers from us, because you get the better of both worlds, no lines, no wait, friendlier team and you can take it anywhere you fell like it for as long as you own the computer.


Do you work on Windows Systems?

Yes, we do work on those things, but only to the extent of software, we do not work on those system’s hardware, we will leave that to the other guys. We will fix your virus-infested computer, re-install your operating system, and check for malware problems (pop ups anyone?).


Do you sell other products apart from Apple?

Yes, we sell lots of other accessories and systems from a wide variety of vendors. We make sure that the products we sell are 100% compatible with your system and that will work as simply as plug and play.


Do you perform your repairs at your stores or you send them to Apple?

Only when we think that Apple will provide a better price for the customer we send them the computer, which is 2% of the times the other 98% we will repair them at our facilities.


Do you perform data recovery?

Data recovery is one of our strongest fortes. We are praised very highly by our customers when it comes down to recovering their memories and sometimes their lives. If we cannot recover it, no one will be able to unless you send it out to a data recovery facility with a clean room. So yes, we are the BEST for your data recovery solution.

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